We are happy to answer any questions you may have regarding our training courses. For your convenience, we have compiled a comprehensive list of questions frequently asked by our course delegates. Click on any course location to view questions pertaining to that location. We ask that you review the list prior to contacting us since we may have already answered your question here. If you require further assistance, please feel free to contact us.

Can you assist with the visa requirements for a family member?

Unfortunately, we are not permitted to assist with any visa requirements for anyone not attending a course. This includes family members or friends who are accompanying you on your trip.



Can you meet specific dietary needs?

We will endeavour to fulfil your dietary requirements so long as you let us know what these are in advance. When you receive your joining instructions please feel free to let us know your requirements; however there will always be a vegetarian option made available.


Can you tell me more about the hotels where the courses are held?

To find which hotel your course is being held at, go to the course summary on our website. Select the "venue" button next to your course date and this will take you to the specific venue details.

If there is no venue listed, we have not yet confirmed so please re-visit the site shortly.

Your course joining instructions will be sent to you 3-4 weeks prior to the course and will confirm the venue, along with all the other details you will need.


How long does it take to get to Oxford by train/coach from Heathrow?

By coach from Heathrow it takes 90 minutes depending on traffic and to terminal (5) around 80 minutes.

The fast train to/from Paddington train station takes 1 hr 12 - 14 minutes the slow train takes 1 hr 47 minutes.


What are the visa requirements for my destination?

For up to date information on visa requirements and types, please visit: https://www.gov.uk/visas-immigration. It is also best to contact the respective destination country consulate or embassy for specific visa requirements and any questions.


What are your bank details for wire transfers?

Banking details can be found on the bottom of your invoice, if you require a copy please contact the relevant office who will be able to send a copy to you.


What forms of payment do you accept?

We accept Visa, MasterCard and American Express credit cards. We also accept cheques and wire transfers. If you are paying by cheque, please ensure it is generated in the currency stated on the invoice. Cheques may be sent to the office address specified on the invoice.


What should I bring with me on my trip?

Oxford Courses - we would suggest that you include:

  • Comfortable walking shoes (for the walking tour)
  • Waterproof jacket/coat (depending on weather)
  • Umbrella
  • Plug adapter for electrical items
  • Check the course summary or your joining instructions for any specific equipment requirements

For all other locations please check the course summary or your joining instructions for any specific equipment requirements.


What will the weather be like?

To get an up-to-date weather forecast, for the location you are travelling to please visit one of these suggested sites:


Why is there a pre-course questionnaire?

If you are supplied with a pre-course questionnaire, this is to determine the level of experience and skills of the individual participant, and to aid the course director in assigning evenly balanced syndicate groups.


Will I have access to the Internet during my trip?

Internet access is usually available at the venues and hotels, however you will require a laptop* and you may be charged.

*Prospero House in London do have their complimentary internet stations available.


UK: (+44) 1865 250521   |   USA: (+1) 713 343 1699   |   Singapore: (+65) 6809 1170


Email us at info@mennta.com

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Mennta Energy Solutions (formerly The Oxford Princeton Programme, Inc.) is not affiliated with Princeton University, Oxford University, or Oxford University Press.